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Personal area

Help

Frequently asked questions about your personal area, smart search and the assistant.

How does smart search work?
Describe what matters to you in simple words – city, distance from the sea, number of rooms or preferred move-in date. Search will show Ken HaTor projects that match your request, with a short explanation of each result.
Is the assistant’s information official?
No. The assistant uses AI and may make mistakes. Prices, apartment availability and delivery dates must be confirmed by a Ken HaTor sales representative.
How do I save a project to favorites?
Click the heart on a project card in search results or the chat. All your saved projects will appear in Favorites.
Can I delete my history?
Yes. On the History page, you can delete individual searches and conversations.
How can I arrange a meeting with a representative?
Select Arrange a viewing from the menu or ask the assistant in chat. A representative will get back to you.
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